Flash Signal: product guide

Flash Signal is an AI-driven jail call intelligence system. It ingests recorded calls (real-time or batch, depending on deployment), transcribes and analyzes conversations, and prioritizes risk so investigators focus on what matters first, rather than listening to thousands of hours linearly.

Problems it solves

Facilities generate massive call volume. Manual review cannot scale; critical coordination, threats, and intelligence are easy to miss. Flash Signal automates ingestion, surfaces risk tiers, and builds a structured intelligence layer investigators can query and export.

Key capabilities

• Real-time or batch ingestion of recorded jail calls
• Automatic transcription and concise call summarization
• Keyword, slang, and topic extraction tuned to corrections language
• AI-based risk scoring with prioritization (e.g. high / medium / low)
• Bulk analysis across large historical volumes
• Conversational review interfaces for efficient exploration

Unified with Flash PD

Flash Signal integrates with Flash PD so call intelligence can connect to cases, entities, and broader investigative workflows. See the marketing overview on Flash Signal and the PD integration section in Flash PD.

Licensing note

Next steps

Read Call intelligence & risk and the sample Pilot results derived from a published pilot report. Downloadable PDFs live under Resources.